Frequently Asked Questions

1. How long does it take to process and ship orders?

  • Orders are typically processed within 1-2 business days. Once processed, standard shipping times vary depending on the destination.

2. Do you offer international shipping?

  • Currently, we ship within the United States and Canada. We're working on expanding our shipping destinations in the future.

3. Can I track my order?

  • Yes, tracking information will be provided once your order is processed. You'll receive an email with tracking details.

Products & Usage

4. Is your Hair Growth Oil suitable for all hair types?

  • Yes, our Hair Growth Oil is crafted to suit various hair types. It's formulated with natural ingredients suitable for most hair textures.

5. How often should I use the Hair Growth Oil?

  • We recommend using the oil 3-4 times a week for best results. Apply it to the scalp and massage gently.
  • For extremely dry hair, our oil is safe to use daily.

6. Are your products cruelty-free and vegan?

  • Yes, all our products are cruelty-free and formulated with vegan-friendly ingredients.

Payments & Returns

7. What payment methods do you accept?

  • We accept major credit cards, PayPal, and other secure payment methods.

8. What is your return policy?

  • We offer a 30-day return policy. If you're unsatisfied with your purchase, please contact us at earlnesheiawhite@gmail.com for return instructions.

General Inquiries

9. How can I contact your customer support?

10. Are your products safe for sensitive skin?

  • Our products are formulated with natural ingredients, but if you have specific allergies or concerns, we recommend doing a patch test before regular use.